Progress is supposed to be a good thing, but have you noticed that people have a built-in resistance to any opportunity that requires change? I just saw a story about a TV network that gave a homeless man $100,000 and within a year he was penniless again. They intentionally chose someone who wasn't insane or addicted to drugs and alcohol, and for a while he did get an apartment, buy a truck, and live almost like a normal person. I say "almost normal" because he refused three job offers and found it more comfortable to sleep on the floor than his bed. There are a lot of aspects to this sad story, but it struck me that resistance to change is built into people's very DNA, even when the opportunity is overwhelming positive. Could it be, then, that the ability to recognize progress and embrace change is the hallmark of successful companies and people?